Lovelock Christopher <br/><br/>
Services Marketing: People, Technology, Strategy 

 - 7th 
 - New Delhi  Pearson Pvt. Ltd.  2013 
 - 683 
<br/><br/><label>ISBN: </label>9788131759394 
<br/><br/><label>Dewey Class. No.: </label>658.802 LOV