Makkar, Urvashi <br/><br/>
CRM:Customer relationship Management 

 - New Delhi  Tata McGraw Hill  2012 
 - 271 
<br/><br/><label>ISBN: </label>9780071333313 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM Customer relationship Management
<br/><br/><label>Dewey Class. No.: </label>658.812 MAK