Kumar V <br/><br/>
Customer Relationship Management 

 - 2nd 
 - New York  Spinger Science and Business Media  2012 
 - 378 
<br/><br/><label>ISBN: </label>9783642201097 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relationship Management<br/>Kumar V
<br/><br/><label>Dewey Class. No.: </label>658.812 KUM