TY  - BOOK
AU  - Satsangi Alok,Sharma Sandeep
TI  - Encyclopaedia of Service Marketing Vol 2
SN  - 9788126138098
U1  - 658.802 ALO 
PY  - 2009///
CY  - New Delhi
PB  - Anmol Publications Pvt Ltd
KW  - Satsangi Alok
KW  - Service Marketing
KW  - Sharma Sandeep
ER  -