TY  - BOOK
AU  - Bateson Jhon E G
AU  - Hoffman K Douglas
TI  - Services Marketing
SN  - 9788131516478
U1  - 658.802 
PY  - 2012///
CY  - New Delhi
PB  - Cengage Learning INdia Pvt Ltd
KW  - Bateson Jhon E G
KW  - Services Marketing
ER  -