TY  - BOOK
AU  - Gilmore Audrey
TI  - Services Marketing and Management
SN  - 817829334X
U1  - 658.802 GIL 
PY  - 2003///
CY  - New Delhi
PB  - Response Books
KW  -  Gilmore Audrey
KW  -  Management
KW  - Services Marketing
ER  -