| 000 | 00679nam a2200253Ia 4500 | ||
|---|---|---|---|
| 005 | 20250805130256.0 | ||
| 008 | 250805s2015||||xx |||||||||||||| ||und|| | ||
| 020 | _a9781259026812 | ||
| 082 | _a658.802 ZEI | ||
| 100 | _aZeithaml Valarie A. | ||
| 245 | 0 | _aServices Marketing: Integrating Customer Focus Across the Firm | |
| 250 | _a6th | ||
| 260 |
_bMcGraw Hill Education _aNew Delhi _c2015 |
||
| 300 | _a711 | ||
| 650 | _a Firm | ||
| 650 | _a Focus | ||
| 650 | _a Customer | ||
| 650 | _a Integrating | ||
| 650 | _a Marketing | ||
| 650 | _aServices | ||
| 690 | _aBusiness management | ||
| 700 | _a Binter mary Jo, Gremler Dwayne D., Pandit Ajay | ||
| 942 | _cBK | ||
| 999 |
_c84369 _d84369 |
||